1. Acceptance of Operational Terms
By interacting with the digital platform located at dipndessert.in, registering an account profile, or completing an order checkout process, you acknowledge and agree to be legally bound by these terms. If you do not accept these operational rules, you are advised to discontinue platform interaction immediately.
2. User Registration & Biometric Security Matrix
To maximize checkout synchronization, users have access to our premium multi-step authentication framework, involving email verification codes (OTP), cellular number data mapping, and device-bound secure biometric passkeys (FaceID / TouchID).
- Credential Confidentiality: You assume absolute structural responsibility for all transaction entries initiated via your account workspace.
- Biometric Integrity: Hardware-based discoverable resident keys are tied directly to your unique device keychain. Passing authentication access keys to third-party individuals constitutes a violation of platform security policies.
3. Late-Night Fulfillment & Delivery Dispatches
Dip & Dessert operates on a rigorous culinary execution schedule. Our active service, assembly line, and delivery window runs strictly from 9:00 PM to 10:30 PM daily.
- Order Modification Constraints: Because our signature Cake Bowls, milkshakes, and artisanal delights are assembled fresh to order, cancellations or address routing changes are blocked once a ticket passes live counter verification.
- Transit Handshakes: Delivery tracking dispatches are routed directly through premium third-party courier partner networks (Swiggy / Zomato). Risk of product temperature variance transfers to the consumer upon proof of dispatch completion.
4. Loyalty Campaigns & Promotion Rules
All active store marketing matrix campaigns, including the high-end signature "Buy 4 Get 1 Cake Bowl Free" promotions, are subject to strict alignment constraints:
- Combination Restrictions: Promotion codes cannot be combined with separate third-party aggregator promotional structures or individual store discounts.
- Fulfillment Mapping: Free promotional reward items will automatically match or complement items of equal or lesser value during the physical packing cycle at our Nagole baking hub.
5. Perishable Products & Refund Disclaimers
Due to the temperature-sensitive, highly perishable nature of layered chiffon sponges, fresh milk creams, and cold-muddled mojito elements, refunds or returns are structurally limited:
In the rare event that a package suffers structural layout compromises during transit, photographic evidence must be routed to our primary hotline support deck within 15 minutes of physical delivery completion to initiate a review loop.